Website Privacy Policy

Effective as of Sept. 1, 2024

Des Moines University Clinic (“DMU Clinic”) is committed to protecting your privacy. This Privacy Policy describes how and why we collect information from you or about you through our website at dmuclinic.org (our “Website”), how we might use or disclose this information and how you may update or delete certain information about you from our system. The words “you” and “your” herein refer to each Website visitor or user, and “we,” “us” and “our” refer to DMU Clinic. Please note that unless we define a term in this Privacy Policy, all capitalized terms used herein have the same meanings as in our Terms of Use. Please, therefore, make sure that you have read and understand our Terms of Use.

By accessing, browsing, and/or using the Website, you are deemed to have accepted the terms of this Privacy Policy. If you do not agree with any part of this Privacy Policy, please do not use the Website.

Note that this Privacy Policy does not apply to the collection and use of protected health information (PHI). Our use, disclosure and other practices regarding PHI can be found on our Notice of Privacy Practices.

We may revise this Privacy Policy from time to time. If we make significant changes to this Privacy Policy, we will post the revised Privacy Policy here. Each version of this Privacy Policy will be identified at the top of the page by its effective date.

Collection and Use of Personal Information

When you visit our Website, we will not collect any personally identifiable information about you unless you provide it to us voluntarily. Even then, we will collect only that information that is necessary for our legitimate interests consistent with programs and services offered by DMU Clinic. This may include personally identifiable information such as your e-mail address, name, home or work address, telephone number, and such other personally identifiable information that you provide to us to participate in programs or services we offer or which may be offered through third parties (collectively, “Personal Data”).

We may also collect information about your computer hardware and software that does not reveal your Personal Data and cannot be traced back to a specific individual. This information can include your IP address, browser type, domain names, access times and referring website addresses. We collect this data automatically to help us administer and improve your experience with the Website, to understand how visitors are using the Website, and to perform statistical analysis (e.g., monitoring traffic flow to and from the Website). It may also be used to measure the popularity of services and programs that we offer.

Cookies

One of the primary purposes of cookies is to personalize your experience when interacting with the Website by recalling your specific information on subsequent visits. Cookies also help us to track traffic patterns, as noted above, to help us improve the Website.

Most web browsers automatically accept cookies, but you can usually modify your browser settings to prevent the acceptance of cookies, and cookies may be deleted at any time. Note that rejecting cookies may prevent you from using certain features of our Website. The “Help” section located in the toolbar of most web browsers will provide instructions for disabling the acceptance of cookies.

Third-Party Links

Our Website may contain links to sites that are not operated by DMU Clinic. You may be asked by those sites to provide Personal Data or to release information you may have provided on our Website. You are not required to provide or release any Personal Data. We may also allow certain “widgets” (i.e., social share buttons) on our Website to allow users to easily share information to social media or other platforms. The third parties that own these widgets may have access to information about your browsing history on websites where the widgets are placed. We encourage you to review the privacy policies of any third-party websites you choose to link from our Website or social media platforms so that you can understand how those websites/platforms collect, use and share your information. DMU Clinic does not control, and is therefore not responsible for, the privacy policies or other content on third-party websites or social media platforms.

Information Sharing and Disclosure

Sharing With DMU Clinic’s Service Providers

We may contract with third-party service providers to help us administer our Website and related services. These service providers will only have access to your Personal Data for performing the contracted services and are expressly obligated not to use or disclose your Personal Data for any other purpose.

Sharing With Third Parties

We may share the computer hardware/software data we collect automatically in the aggregate with third party business partners for quality improvement purposes, research and analysis and other similar purposes. We won’t sell, license or transmit your personal information outside of our affiliated vendors/contractors involved in administering or providing services for fulfillment of your specific information requests (newsletters and e-health information). We’ll disclose information in compliance with applicable laws and regulations and require recipients to protect the information and use it only for the purpose provided.

Disclosure for Legal Purposes

We may use any collected Personal Data to contact users in connection with their inappropriate use of our Website, noncompliance with our Terms of Use or in connection with a complaint another user has filed.

We may also disclose any information to another party (e.g., law enforcement or government officials) to comply with legal requirements, court orders or government agency requests; to protect or defend DMU Clinic; to protect the rights and safety of any third party, user or the public; to stop any activity that we consider illegal or unethical; or, to the extent required or allowed by law, in connection with a corporate transaction, such as a merger, divestiture, consolidation or asset sale; or in the event of bankruptcy.

Do Not Track Signals

“Do Not Track” signals are requests by web browsers to disable a web application’s tracking of website or cross-site traffic. Iowa law requires us to disclose how we respond to such Do Not Track signals. Our Website does not have the capability to respond to any Do Not Track configuration set in your web browser, so we do not disable tracking or take any other action in response.

Children’s Privacy

Our Website is not directed to or intended for children under the age of 18, and we do not knowingly collect personal information from such children without parental consent. If we find out that we have inadvertently collected personal information from a child under the age of 18, we will take steps to remove such information from our systems. If you are under the age of 18, please consult a parent or guardian for help.

Opt-Out

As noted previously, we may send you free newsletters and/or promotional information about services that we provide at DMU Clinic. When you receive such communications from us, you will have the opportunity to “opt out” by following the unsubscribe instructions provided in the email you receive.

Changing or Deleting Personal Information

If you wish to update, delete or correct any Personal Data you have provided through our Website, you may send an electronic request to MarketingandCommDepartment@dmu.edu.

Des Moines University Clinic Website Privacy Policy